Terms and Conditions

Last Modified: [1-12-2025 @5:21PM]

Welcome to Ez Prints 3d. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

• Business Name: Ez Prints 3d
• Email: contact@ezprints3d.co.uk

These terms govern your use of our website and the purchase of goods from us.

2. Products

• Our products are primarily 3D printed items. Each item is crafted with care and subject to slight variations due to the nature of the 3D printing process.
• Custom or personalized items are made to order based on your specifications and are non-returnable, except in cases of damage or defect.

3. Pricing and Payment

• All prices are listed in GBP (£) and include VAT (where applicable).
• We reserve the right to change prices at any time. However, prices at the time of purchase will remain binding.
• Payment methods include [list accepted methods, e.g., credit/debit cards, PayPal, etc.]. All payments must be cleared before dispatch.

4. Ordering

• Orders are processed upon receipt of payment.
• For custom orders, you are responsible for providing accurate specifications. We are not liable for errors caused by incorrect information provided during the ordering process.
• We reserve the right to refuse or cancel an order for any reason, including suspected fraud or unavailability of materials.

5. Shipping and Delivery

• We offer shipping to [United Kingdom].
• Estimated delivery times are provided at checkout. While we strive to meet these times, delays may occur due to factors beyond our control.
• Customers are responsible for any customs duties or taxes for international deliveries.

6. Returns and Refunds

For detailed information, please refer to our [Returns Policy].

Non-Custom Products:

• You have a 14-day cooling-off period starting the day after you receive the goods. During this period, you can cancel your order for any reason and request a refund.

Custom Products:

• Custom or personalized items are non-returnable, except in cases of damage or fault.

Faulty or Incorrect Items:

• Under the Consumer Rights Act 2015, you are entitled to a refund, repair, or replacement for faulty or not-as-described items. Please report issues within 7 days of receipt.

7. Liability

• We are not liable for any indirect or consequential loss arising from the use of our products.
• While we take every precaution to ensure accuracy in product descriptions, errors may occur. In such cases, we reserve the right to correct inaccuracies without prior notice.

8. Intellectual Property

• All content on this website, including designs, images, and text, is owned by Ez Prints 3d or used under appropriate licensing agreements.
• Certain products sold on this website are made using designs or files for which we hold a valid commercial license. These products are sold in accordance with the terms of that license.
• You may not copy, reproduce, modify, distribute, or sell any designs, files, or products from this website without explicit written consent from Ez Prints 3d or the relevant rights holder.
• For questions regarding intellectual property or licensing, please contact us at [your email address].

9. Privacy Policy

We value your privacy and handle personal data in accordance with the UK GDPR. For more information, please review our [Privacy Policy].

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to update these terms and conditions at any time. Changes will be effective immediately upon posting to our website.